455 West 34th,
New York, NY 10001

Privacy Policy

CitySteamers ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and use our services.

1. Information We Collect

We collect personal information such as your name, email address, phone number, and billing details when you book a service or contact us. Additionally, we collect non-personal information, including your IP address, browser type, and browsing behavior on our website. To enhance user experience, we also use cookies and other tracking technologies.

2. How We Use Your Information

We use your personal information to process bookings, provide requested services, and respond to inquiries. Your information helps us send service updates, promotions, and important notices. Additionally, we use non-personal data to improve website functionality and user experience. In some cases, we may also process your information to comply with legal obligations.

3. How We Protect Your Information

We implement industry-standard security measures to safeguard your personal information. These measures include encryption, secure servers, and restricted access to authorized personnel only. While we strive to protect your information, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share it with trusted service providers who assist us in business operations, such as payment processors and customer support platforms. Additionally, we may disclose your information if required by law, to enforce our policies, or to protect our rights and safety.

5. Your Rights and Choices

You have the right to access, update, or delete your personal information upon request. You can also opt out of promotional communications at any time. If you wish to disable cookies, you can do so through your browser settings, though this may affect your website experience.

6. Third-Party Links

Our website may contain links to third-party websites that operate independently from us. We are not responsible for their privacy practices and encourage you to review their policies before providing any personal information.

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Once data is no longer required, we securely delete or anonymize it.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with an updated effective date. Your continued use of our services after such changes constitutes acceptance of the revised policy.

9. Contact Us

For questions or concerns regarding this Privacy Policy, please contact us at:
708-710-4767
support@citysteamers.com
Effective Date: 11.02.2025